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Customer Service Front Desk Representative

Irvine, California

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Overview

At Sysco, we're building long-lasting customer relationships through our top-quality products and services, innovative technology solutions and extraordinary sales colleagues. Here, you’ll leverage our comprehensive, industry-leading training with your outgoing nature, creativity, strategic thinking and commitment to excellence to set your customers up for success. This allows your customers to grow their business—and you to grow your career.

  • Full time
  • Travel: 0
  • $17.60 - $26.35

Customer Service Front Desk Representative

Newport Southern California

Job ID R225387 Date posted 10/31/2025

Employment Type Full time

Company name US1074 Newport Meat Southern California, Inc.

Compensation $17.60 - $26.35

Compensation Range The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.

Job Profile Summary This is a sales support position responsible for providing direct support to all sales colleagues and customers. As a Customer Service Representative, the goal is to assist and help resolve all customer needs as quickly and accurately as possible. This colleague plays a vital role in supporting customer needs and fostering strong relationships with clients. This position involves assisting customers with inquiries, resolving concerns, and providing tailored product or service recommendations specific to the specialty sales sector.

Description

JOB SUMMARY

This position will cover the front desk responsibilities full time. This colleague plays a vital role in providing administrative and clerical support. This position involves greeting customers, helping with will calls and answering phones to assisting customers with inquiries, resolving concerns, supporting customer needs and fostering strong relationships with clients.

FULL TIME ONSITE in IRVINE CALIFORNIA

Work Schedule: 8:00am - 5:00pm Mon - Fri

RESPONSIBILITIES

As the first point of contact, the Customer Service Representative is responsible for delivering exceptional service while maintaining professionalism and ensuring client satisfaction. This role requires effective communication, problem-solving abilities, and a keen understanding of customer needs. The representative collaborates closely with sales teams, departments, and distribution partners to coordinate processes and maximize sales opportunities.

  • Handles simple requests and administrative job duties of the department such processes will-call orders.

  • Answers general incoming phone calls, answer concerns and needs by communicating regularly with all customers, interdepartmental staff and sales colleagues.

  • Develops a comprehensive understanding of the organization’s products and services and utilizes this knowledge  to support customer needs.

  • Participates in ongoing training and development opportunities to build customer service skills and enhance performance.

  • Embraces training and development opportunities to build skills and enhance performance.

  • Stays adaptable in a dynamic, customer-focused environment to meet changing demands.

  • Performs other duties as directed by management.

EDUCATION

High school diploma or equivalent.

EXPERIENCE

1 - 2 years front desk, receptionist, customer support experience

SKILLS

Ability to sit and work at front desk for extended periods

Greet guests, coordinate visitor sign in, maintain front desk switchboard.

Strong verbal and written communication skills and the ability to present information clearly and professionally.

Able to work in a fast pace environment

Problem solving proficiency: Resourcefulness in finding solutions and managing challenges

Attention to detail and ability to manage multiple tasks simultaneously.

Resilience in handling changing priorities or unexpected situations

Basic computer skills, including proficiency in common office applications.

Proactive in contributing to personal growth and organizational success.

#LI-GR1        

#LI-ONSITE

Overview Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

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About the Location

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Irvine, California

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Success Profile

We’re looking for a Sales team member who possesses the following traits.

  • Ambitious
  • Proactive
  • Results Driven
  • Achiever
  • Self Starter
  • Trustworthy

What Fuels Sysco

Every day around the planet, the people of Sysco work together to connect the world, innovate with purpose and care for one another. As the leading global foodservice distributor, we’re paving the way for a healthier today and a more sustainable future.

Career Path

There are many ways to grow your career with Sysco. Here is an example.

  • Sales Consultant
  • District Sales Manager
  • Local Sales Director
  • Region VP Sales

Benefits

  • Competitive base salary, bonus, plus promotional incentive opportunities

  • Car allowance (mileage reimbursement for candidates in CA) and cell phone provided

  • Career pathing opportunities for both entry level, and experienced individuals

  • Specialized sales training

  • Monthly and annual sales rewards and recognition

  • 401(k) with automatic matching

  • Employee Stock Purchase Plan

  • Comprehensive healthcare benefits

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