Employment Type Full time
Company name US0623 Sysco Technologies, LLCCompensation Range The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors
Job Profile Summary Deliver SRE technical support of critical web-based applications that are utilized by Sysco employees and customers. Constantly evaluate existing monitoring, documentation, knowledgebase articles and process updates to improve the overall operational effectiveness of the organization.
Description
Essential Functions:
As a Site Reliability Engineer, you will drive system reliability, performance, and operational excellence through automation, observability, and proactive incident management.
You’ll lead incident response and root cause analysis (RCA) for complex production issues, ensuring rapid recovery, effective communication, and long-term corrective actions. By collaborating closely with engineering teams, you’ll strengthen system resilience and continuously improve reliability practices.
You’ll design and enhance monitoring and observability solutions using leading APM tools (logs, metrics, and traces), building intelligent alerting frameworks to proactively detect and mitigate issues.
You’ll define and maintain SLIs/SLOs, identify performance bottlenecks, and apply best practices in performance optimization, database management, and Kubernetes operations.
The role emphasizes automation and continuous improvement — eliminating manual tasks, optimizing CI/CD pipelines, and scaling operational efficiency through tools and scripts.
Work with a global SRE team, fostering a culture of reliability, accountability, and continuous innovation across teams.
Minimum Qualifications
Bachelor’s degree in computer science, computer engineering or related field, or relevant training. Or equivalent combination
of experience and education.
3 years’ experience in technical operations support role.
3 years’ experience with enterprise cloud platforms.
Availability to work extended or off-cycle hours and participate in a 24/7 Site Reliability on-call rotation.
Preferred Qualifications
Experience in e-commerce application development or operations
Previous experience with AWS, GCP & Kubernetes
Experience with APM tools such as Datadog, New Relic or Dynatrace.
Experience in an agile development environment.
Overview Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
AFFIRMATIVE ACTION STATEMENT Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
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