Employment Type Full time

Company name US6469 Sysco Payroll, Division of Sysco Resources Services, LLC

Compensation Range The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

Job Profile Summary The Director, Corporate Reputation is accountable for driving communications strategies that advance business objectives, build stakeholder trust and strengthen Sysco's enterprise reputation. Serving as a senior strategic advisor, this role shapes enterprise narratives, leads high-impact reputation and issues management efforts, and ensures communications serves as a business enabler that supports growth, protects organizational credibility and creates measurable value for the company and its stakeholders.

Description

Our Global Support Center/ Corporate Office is in the Energy Corridor- off I10 and N Eldridge.

Address: 1390 Enclave Pkwy, Houston, TX 77077

This is a hybrid position requiring an on-site presence 3 to 4 days per week.

Please note that the number of days on-site can increase based on business needs.

The Director, Corporate Reputation is accountable for driving communications strategies that advance business objectives, build stakeholder trust and strengthen Sysco's enterprise reputation. Serving as a senior strategic advisor, this role shapes enterprise narratives, leads high-impact reputation and issues management efforts, and ensures communications serves as a business enabler that supports growth, protects organizational credibility and creates measurable value for the company and its stakeholders.  

• 15% Lead the development and execution of enterprise communications strategies that strengthen Sysco's reputation, build stakeholder confidence, and support business growth.   
• 5% Serve as a trusted advisor to business leadership, providing strategic counsel on corporate priorities, market positioning, reputation risks, stakeholder engagement and business-critical communications. 
• 10% Shape and steward the enterprise narrative, translating business strategy into compelling and consistent messaging that drives understanding, trust and action among key stakeholder audiences. 
• 5% Lead communications partnership with Investor Relations, ensuring alignment and effective communications support for financing activities, mergers and acquisitions, integrations and other significant corporate milestones.    
• 15% Own enterprise reputation management strategies and initiatives that enhance credibility, strengthen stakeholder trust and support long-term value creation. 
• 10% Lead Tier 1 media strategy, high-profile external engagement and visibility initiatives that advance business priorities and strengthen the company's market position. 
• 15% Establish and oversee enterprise crisis communications, issues management and escalation frameworks that protect business continuity, mitigate risk and preserve stakeholder confidence during critical situations. 
• 5% Provide strategic leadership during enterprise-level crises, reputation-sensitive issues and corporate events, advising leaders on communications strategies that balance business objectives, stakeholder expectations and reputational considerations.    
• 5% Establish communications governance, standards and best practices that ensure consistency, alignment and effectiveness across proactive, reactive and business-support communications activities. 
• 5% Lead agency relationships, external communications partners and enterprise reputation-building initiatives to maximize impact, efficiency and business results. 
• 5% Leverage stakeholder insights, market intelligence and communications measurement to inform decision-making and demonstrate business value. 
• 5% Drive accountability for communications outcomes by connecting strategies and programs to enterprise reputation, stakeholder trust, organizational objectives, and measurable business performance. 

Education Required:

• Bachelor’s Degree, preferably in Communications, Journalism or Public Relations

Experience Required:

• 10+ years of progressive leadership experience in corporate communications, public relations, corporate affairs, reputation management, or a related discipline.
• Proven experience developing and leading enterprise communications strategies for large, complex organizations.
• Demonstrated success counseling senior executives on high-profile business, reputation and stakeholder issues.
• Experience supporting mergers and acquisitions, enterprise transformations, organizational change, or other significant corporate initiatives.
• Deep experience leading crisis communications, issues management and reputation protection efforts.
• Demonstrated success leading media relations, issues management and executive visibility programs.
• Proven ability to influence and drive alignment across multiple stakeholder groups.
• Experience managing agency partners, budgets, and enterprise communications programs.
• Strong track record of using data, insights and measurement to evaluate effectiveness and drive continuous improvement.
• Proven ability to manage multiple priorities simultaneously while maintaining strong attention to detail and consistent execution.
• Demonstrated experience establishing processes, managing communications workflows and driving complex initiatives from planning through execution.
• Strong project management and organizational skills, with the ability to coordinate stakeholders, manage timelines, and ensure accountability across multiple workstreams.
• Exceptional written, verbal and presentation communication skills.
• Strong executive presence, business acumen, and consulting skills.

Experience Preferred:

Minimum of ten (10) years’ experience in a global and/or large organization

Technical Skills and Abilities

Skills and Abilities:

•   Best-in class business partnering - good strategic thinking skills and the ability to put together communications strategies that link corporate, customer and colleague audiences. 
•  Proven track record defining transformational communication strategies to drive metric growth in employee engagement and external media sentiment. 
• Craft and amplify compelling narratives that connect employees to the company’s priorities and purpose, ensuring that story is told in its full life cycle and reflects the authentic experience of employees and/or the impact of the company’s work.
• Ability to build relationships and influence effectively at all levels within an organization
• Proven experience in leading and executing communications for matrix and geographically diverse organisations, including the specific dynamics in a business with a large front-line workforce. 
• Exceptional ability to create simple, clear, consistent communications from complex information through conceptual thinking. 
• Outstanding written and verbal communications skills. 
• Demonstrable decision making, project management and planning skills, including budget management. 
• Able to operate effectively at both strategic and tactical level. 
• Results focused, having the ability to manage change and be resilient.  
• Delivers in the right way, an advocate of the Company’s values.  
• The ability to work constructively and effectively across cross functional teams. 
• Regularly shares and communicates with colleagues’ relevant insights 
• Ability to work in a fast-paced, changeable environment in a flexible way. 
• Intermediate proficiency in Microsoft Office Suite. 

Additional Requirements

Physical Demands:

• Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.

Travel Requirements:

• Must be able to travel to Sysco facilities or operating sites as needed; Estimated 30% travel

This position is based at the Sysco Global Service Center (GSC) in Houston, Texas.

Decision Making Authority

• Determines enterprise communications strategies, messaging approaches, stakeholder engagement plans and communications recommendations that support approved business priorities and reputation objectives.
• Leads day-to-day management of external agencies, media relations activities, communications plans, editorial priorities, issues monitoring and reputation-building initiatives.
• Makes recommendations regarding communications tactics, channel selection, stakeholder outreach and measurement approaches to maximize business and reputation outcomes.
• Establishes communications plans, project timelines and execution priorities within approved budgets and governance frameworks.

Decisions made with review/approval of other individuals/leadership:

• Significant changes to enterprise messaging, corporate positioning, reputation strategy or stakeholder communications that may impact the company's brand, reputation, financial performance or strategic direction.
• Communications related to mergers and acquisitions, financing activities, earnings, material business developments, legal or regulatory matters, executive leadership issues or other enterprise-significant announcements.
• Crisis communications responses, Tier 1 media engagements, highly sensitive reputation issues and matters with potential business, shareholder or enterprise-wide impact.
• Communications strategies, public statements or stakeholder actions that could create legal, financial, regulatory or reputational risk for the company.
• Material budget decisions, agency scope changes, major communications investments or enterprise-wide initiatives requiring leadership sponsorship.

Overview Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.