Digital Transformation, Senior Manager

Employment Type Full time

Company name US6469 Sysco Payroll, Division of Sysco Resources Services, LLC

Compensation Range The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

Job Profile Summary Job Description Summary The Digital Transformation Senior Manager will drive multiple pricing optimization programs in the contract space, leading the build capabilities into modern pricing platforms . The role will improve sales force productivity, pricing accuracy, contract profitability, ana analytical optimization . The ideal candidate brings a strong mix of pricing and sales-process expertise, product delivery, technology enablement, and change leadership. They will partner with cross-functional teams to execute, test, learn, and scale, working closely with shared services, sales, merchandising, trade management, pricing, finance, technology teams, and Sysco’s business units.

Description

This is a hybrid position requiring an on-site presence 3 to 4 days per week. Please note that the number of days on-site can increase based on business needs

Job Summary: 

The Digital Transformation Senior Manager will lead day-to-day business ownership and delivery of the contract pricing transformation roadmap. This includes stabilizing and enhancing the HTML prototype, converting pilot feedback into prioritized requirements, and coordinating the functional, data, integration, testing, governance, and adoption activities required to move to a more modern platform. The role will ensure that the solution identifies actionable Sysco Brand conversion opportunities, supports deal simulation and guardrails, enables Trade Management review, and produces measurable customer and Sysco value. 

Responsibilities: 

• Execute against the defined digital transformation roadmap, translating strategy into actionable plans for the HTML tool, Pricefx migration, process change, and scaled adoption. 

• Own day-to-day product leadership for the HTML prototype, including the portfolio view, opportunity exploration, opportunity rejection feedback, deal simulation, pricing and profitability calculations, guardrails, output generation, and workflow requirements. 

• Lead the transition of tools into Pricefx by coordinating business requirements, user stories, data contracts, integrations, environments, security, testing, cutover, production support, and release readiness. 

• Collaborate with Sales, Trade Management, Finance, Sysco Brand, Merchandising, Sales Enablement, Shared Services, Data, Architecture, Engineering, Product, and Pricefx delivery teams to scope opportunities and align execution plans. 

• Translate user and stakeholder feedback into a prioritized product backlog, clear acceptance criteria, release decisions, and a documented roadmap across MVP releases. 

• Ensure tool supports the end-to-end workflow from opportunity identification and deal modeling through internal review, customer negotiation, approval, execution, and measurement. 

• Drive requirements for reliable pricing and profitability data, including customer and item hierarchy, pack-size normalization, ACOGS, earned income, billbacks, rebates, GP, stocking, active-deal status, and alternate item matches. 

• Partner with technology teams to deliver scalable integrations across Pricefx, SEED/Data Fabric, Cloud Pricing, Kafka, Salesforce, and downstream agreement or pricing-rule processes. 

• Establish product and process governance, including decision rights, risk and dependency management, escalation paths, quality gates, executive updates, and transparent status reporting. 

• Lead pilot and rollout planning, including training, communications, change champions, office hours, hypercare, feedback loops, and role-based adoption support for VPNAs, RCMs, and other approved users. 

• Define and track success measures such as active users, opportunities reviewed, deals submitted and approved, cycle time, customer savings, incremental GP, Sysco Brand conversion, rejection reasons, and realized value. 

• Prepare materials and updates for senior leadership reviews, ensuring clear communication of progress, risks, dependencies, value, and decisions required. 

• Serve as a key liaison between business stakeholders and technology teams, ensuring business needs are clearly translated into practical system and process solutions. 

Education: 

• Required: Bachelor’s degree in an analytical or related field such as Business, Economics, Engineering, Information Systems, Finance, Supply Chain, or Technology. 

• Preferred: MBA or other advanced degree in analytics related field 

Experience: 

• Required: 5+ years in a corporate setting or professional services environment in an analytical, strategic, transformation, product management, pricing, or technology-enabled delivery role. 

• Required: Demonstrated experience leading cross-functional digital initiatives from requirements and design through testing, launch, adoption, and continuous improvement. 

• Preferred: Experience with enterprise pricing, commercial analytics, deal management, contract lifecycle management. Strong analytical background with experience in working with complex products 

• Preferred: Wholesale distribution, foodservice, retail, ecommerce, CPG, B2B pricing, or complex contract-sales experience. 

Skills: 

• Lead development of future-state solutions by testing hypotheses, conducting analysis, synthesizing user feedback, and converting insights into product and process decisions. 

• Navigate ambiguity by identifying key issues, proposing solutions, clarifying ownership, and driving actionable plans across business and technology teams. 

• Strong understanding of pricing and profitability concepts, including ACOGS, earned income, billbacks, rebates, gross profit, customer savings, deviations, guardrails, and agreement terms. 

• Ability to manage product backlogs, user stories, acceptance criteria, testing cycles, release plans, and delivery risks in an agile environment. 

• Working knowledge of enterprise data and integration concepts, including APIs, data pipelines, cloud platforms, event streaming, master data, access controls, and production support. 

• Ability to manage multiple concurrent initiatives while balancing speed, user value, technical constraints, risk, and measurable business impact. 

• Strong understanding of business value drivers and the relationship between product strategy, adoption, customer experience, profitability, and operational execution. 

• Ability to establish a collaborative work environment that enables cross-functional teams with varied backgrounds and capabilities to execute at a high level. 

• Superb verbal, written, and interpersonal skills; fluency interfacing with technical and management teams and the ability to make complex analytics and concepts understandable and actionable. 

• Strong change-management and stakeholder-influence skills, including training, communications, adoption planning, executive governance, and vendor coordination. 

Physical Demands / Work Environment: 

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. 

Travel: 

0 - 25% travel is required. 

Overview Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.