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Senior Director, National Accounts - SYGMA - US

Sygma Central Office

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Job ID R241937 Date posted 03/12/2026

Employment Type Full time

Company name US3084 The SYGMA Network, Inc.

Compensation $111,200.00 - $185,400.00

Compensation Range The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.

Job Profile Summary Responsible for retaining and strengthening client relationships. Activities include: • Planning and strategizing to retain and expand current customer relationships. • Ensuring high-quality customer service and issue resolution in order to retain current clients. • Client engagement activities, including identifying client business requirements and preparing proposals and quotations. • Industry-specific relationship management activities, including broking, financial planning, asset management, advertising account management, etc.

Description

JOB SUMMARY
This role will be the Sysco customer leader for specific accounts within its segment. They will “own” those customer relationships, sales and profit plans, profit and loss (P&L), growth targets, service levels, and overall customer satisfaction. This position has a strategic relationship with the customer at the highest level within that customer. They will provide guidance and leadership to Sysco operating companies (OpCo), corporate departments, suppliers, and generally coordinate all interactions and workflows with the customer.

Location: Remote, but must live within commuting distance of Dublin, OH, or Houston, TX; travel required.

RESPONSIBILITIES

  • Achieve sales, gross profit, and delivered-margin financial plan for their group of customers.

  • Develop an annual operating plan (AOP) and joint business plan (JBP) for their customers that reflect agreed strategies and that align with customer and Sysco business goals.

  • Negotiate contracts, terms, and conditions including the customer master distribution agreement (MDA), amendments, extensions, renewals, letters of intent, limited time offers, product offers, and more.

  • Analyze and find mutual customer/Sysco value in the supply chain such as category/product voids leading to increased case volume, increased Sysco brand mix to drive customer value and Sysco margin, and reduced operating expense (drop size, off sched, returns, credits, etc.)

  • Manage day to day operations of customer: communication flow to OpCo corporate multi-unit (CMU) leads and account executives (AEs); customer account receivable (AR) (day sales outstanding (DSO)); and service level agreements.

  • Develop an annual target list of contract sales prospects.

  • Utilize a strategic selling process to win the prospect’s business and negotiate the MDA.


QUALIFICATIONS
Education

  • Bachelor’s degree in business/sales/marketing or equivalent experience.


Experience

  • 7+ years of contract sales experience at a national level.


Professional Skills

  • Proficient in MS Office.

  • Knowledge of Salesforce.com and SUS/AS400.

  • Strong financial acumen.

  • Possess an understanding of the Spin technique.

  • Aware of Sysco reporting systems.

Overview Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

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