Employment Type Full time
Company name US1166 FreshPoint Charlotte, Division of FreshPoint North Carolina, Inc.Compensation Range The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors
Requirements This position is responsible for promoting the company’s products and services and for building relationships with new and manage existing accounts. The focus is to help FreshPoint customers succeed while achieving sales and profit goals established by the company
Description
Position Purpose:
This position is responsible for promoting the company’s products and services and for building relationships with new and manage existing accounts. The focus is to help FreshPoint customers succeed while achieving sales and profit goals established by the company
Primary Responsibilities:
- Account Management: Day to Day contact for Customer: Customer & Order Inquiries, Manage Customers to MDA Compliance & Ensure Customer Satisfaction; Build out customer call plan and execute against company expectations
- Increase Share of Wallet with Existing Customers via: Face-time with Customer to identify customer desires/goals, evaluate market trends and recommend products to customers; work with specialists/brokers for product ideation; share information and knowledge with customers as part of value-added service; answer customer’s questions about products, prices, availability and product uses; provide product information and practical training to customer personnel
- Manage activities initiated by FreshPoint CMU HOME team including maintaining customer order guides, LTOs, Red Alerts, etc.
- Sysco 360: utilize the CRM tool for account management, opportunity tracking, task management, logging and maintaining key customer data: contact information, prospective customer, wins, promotions, future business reviews, etc.
- Ongoing Training: Sysco360, Tableau Reporting, Penetration Tools, etc.
Education:
- High school diploma or equivalent, valid driver’s license with a driving record that meets company insurability standards. Bachelor’s degree in Business, Sales, Marketing, Hospitality or Culinary Arts preferred
Experience:
- Preferred 3+ years prior foodservice sales, B2B experience, restaurant management or culinary background
Skills:
- Knowledge of marketing principles, product lines, ordering procedures and credit terms
- Ability to manage end to end initiatives through challenging deadlines
- Excellent organizational and project management skills, including the ability to service multiple customers simultaneously; Able to thrive in a fast-paced work environment
- Proficient in Microsoft Suite of applications (Word, Excel, PPT, etc.)
- Stay current on existing and new FreshPoint technologies (i.e. GoFreshPoint, e-Commerce capabilities, Tableau, 360, etc.) to ensure customers have the latest information.
- Ability to sell, ability to multi task, familiarity with customer service activities and interdepartmental and cross-departmental communications, effectively present information, problem solver
- Preferred: Demonstrated experience with and working knowledge of FreshPoint customers and sales support best practices
Overview Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
AFFIRMATIVE ACTION STATEMENT Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
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Sysco's Diversity, Equity & Inclusion
Our Colleague Resource Groups (CRGs) create a strong sense of belonging and connection for Sysco employees around the globe. Together, we help recognize culturally significant occasions and create a safe space and sense of community for colleagues from often underrepresented backgrounds. At Sysco, we celebrate what makes YOU uniquely you.
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Sysco Supports the Military
We are better as a country because of your service and Sysco is better as a company because of our veteran colleagues. We recognize the commitment and loyalty individuals who served in the military bring to their roles, and Sysco is proud to build meaningful programs and partnerships for an inclusive workforce. Our senior leadership team, Military Recruitment Manager, and Veterans Resource Group stand ready for you to join our table of opportunities at Sysco.
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Benefits
At Sysco, we offer a benefits package that meets the unique needs of our diverse team of colleagues, from a medical plan with a variety of options to choose from, all the way to a 401(k) plan that allows our people to work and plan for the retirement they dream of.
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