Senior Manager, Deployment

Job Description

Company: Corporate Enclave
Location: US-TX-Houston
Zip Code: 77077
Minimum Level of Education: High School or Equivalent
Minimum Years of Experience: 7
Position Type: Exempt
Travel Percentage: 0

The compensation range will vary on location. 


More information about this job: This position is for a Two Year Assignment. 


We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why we’re at the heart of food and service.


Description of Responsibilities:

  • Acts as an senior-level integrator for a specific Operating Company site through the standard deployment cycle as they prepare for deployment
  • Leads multiple cross-functional deployment support teams of approximately 10-14 individuals (in addition to 3rd party deployment teams)  at Operating Companies during training, final preparation, cutover, HyperCare and stabilization within the ERP environment
  • Ensures onsite resources are scheduled to provide adequate staffing coverage and support for cutover events
  • Directs onsite leads that support training and cutover activities
  • Facilitates the execution and support of deployment activities for all functional areas across Operating Company associates, BT, SBS, Corporate, and the Pay-it-Forward (PIF) teams
  • Ensures Operating Company associates and deployment  team members execute properly on data preparation, data validation and data ownership
  • Coaches deployment team members on skill development
  • Reviews cutover execution plans and playbook materials for all functional areas to ensure material is relevant to the target company
  • Build relationships with Operating Company leadership and Process Readiness Leads (PRLs)
  • Leads daily deployment debrief sessions for the onsite deployment teams, including 3rd party teams
  • Provides status updates to project deployment and Operating Company leadership, including periodic executive updates
  • Assists in escalating defects, issues, and incidents
  • Manages the approved gap list through completion
  • Coordinates issue resolution with Subject Matter Experts (SME)
  • Identifies Operating Company associate knowledge gaps
  • Facilitates and organizes additional coaching/training activities for Operating Company associates
  • Facilitates lessons learned for each phase of the deployment and implements recommendations for improvement
  • Other activites as deemed necessary and directed by deployment leadership


Educational  Requirements:

  • Bachelor’s degree required.  In lieu of degree one of the below prerequisites would be required:
    • High School Diploma + 7 years of experience in the field
    • 2-year Associate’s Degree + 3 years of experience in the same field
    • 2 years of education toward a Bachelor’s degree + 2 years of experience in the same field.


Required Minimum Experience

  • 3-5 years of Sysco, SSMG or equivalent industry experience in the assigned functional area(s)
  • 7+ Years of progressive, relevant leadership experience
  • 1 year of field deployment experience (concurrent with above requirements)
  • Proficiency with MS Office Suite


Skills and Experience:

  • Self-motivated and ability to apply good judgment and decision-making skills
  • Ability to quickly build trusted relationship with Operating Company resources and support teams
  • Ability to research functional process matters including similar issues that other companies might be dealing with, potential vendors who might provide products and/or services that could address a specific need, etc.
  • Flexible; readily accepts new changes; open to new ideas
  • Ability to work independently and manage multiple task assignments
  • Ability to speak to all cutover activity process threads, such as conversion data validation
  • Ability to provide continuous training to end users regarding system or process changes
  • Ability to identify key stakeholders in business process across Operating Companies, Corporate, SBS, etc.
  • Exhibits exceptional teamwork skills; works well with direct and indirect teams
  • Demonstrates ability to work well with ambiguity
  • Strong leadership, professionalism and interpersonal skills
  • Ability to effectively handle pressure while maintaining professionalism
  • Ability to prioritize in as fast-paced, dynamic environment
  • Change agent of new processes
  • Strong analytical and problem solving skills
  • Strong organizational skills
  • Ability to organize and lead impromptu meetings (in person, conference call, WebEx, etc.)
  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
  • Functional process knowledge for all major end-to-end business processes and knowledge of the Sysco operating environment
  • Exhibits technical knowledge on existing Sysco systems and technical practices
  • Demonstrates ability to work across teams and forge consensus views
  • Possesses a proven track record of working under tight deadlines
  • Ability to build and maintain strong working relationships with all levels of management and staff
  • Ability to facilitate and present to large and small groups, including Operating Company leadership and executive level.  Uses influence skills to drive decision making process
  • Ability to think through multiple alternatives and potential consequences to determine the best outcome
  • Demonstrated ability to deliver against deadlines and produce high quality results (accuracy and thoroughness of the deliverables being produced)
  • Familiarity with agile methodology
  • Superior communication skills; ability to express concepts clearly and concisely both orally and in writing; ability to present ideas in user-friendly language to non-technical staff and end users
  • Demonstration of initiative and ability to work in both a team environment as well as independently
  • Maintains positive attitude


Work Environment:

  • 50% travel
  • Local or remote


Applicants must be currently authorized to work in the United States.

Corporate Enclave is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Employment Type: Full Time