Sysco Careers

Lead Driver

San Antonio, Texas

Job Description

Company: FreshPoint South Texas
Location: US-TX-San Antonio
Zip Code: 78218
Minimum Level of Education: Not Applicable
Minimum Years of Experience: 0-1
Position Type: Non-Exempt
Travel Percentage: 0



More information about this job:


FreshPoint is North America’s largest exclusively owned produce distributor. We purchase unique and seasonal products that support local farms and growers. But we’re much more than just produce. At FreshPoint, we’re all about People. Passion. Produce! If you want an opportunity to join a company focused on healthy living, environmental stewardship, and growing not only produce but your career, then read on and find what’s waiting for you at FreshPoint.

All drivers run daily routes with frequent stops and are required to load packages onto hand trucks and unload product at each stop on the assigned route in the order they are designated by the Transportation Department Manager. Candidate will operate successfully in a cross dock model picking up loaded truck from a nightly delivery at f the assigned loading dock and returning the empty truck back to the assigned lot at the end of the route. May be required to assist occasionally with loading trucks, palletizing product, and performing other duties as assigned by Supervisor or Manager.

Responsible for training, monitoring and evaluating driver performance.  Trains and educates drivers in methods and procedures and hold them accountable for results.



In order of importance (most to least), briefly describe 4-6 primary responsibilities of the position, and approximate the percentage of time spent on each. 

              % of Time           Primary Responsibility

Example             40%       Provide technical, customer relations, and personnel management for major programs and projects.

1            50%       Runs routes efficiently, meeting or exceeding designated route times

•            Unload product from trailer, by hand or using hand cart, and place in designated customer storage areas.  May include transporting product down ramps, stairs, or docks, in all weather conditions. 

•            Frequently lift, push, or move product that weighs 1-75 pounds, up to 100 pounds; frequently reach up to 72” to stack and unstack pallets and hand cart; constantly bend and twist while loading and unloading product, and retrieving items from trailer.


2            20%       Train new and existing drivers in proper customer service, efficient route driving, product knowledge, paperwork, and proper customer interaction.

Ensure cross training of drivers occurs to assure proper coverage for vacations and absences.

Prepare weekly report of driver and route evaluations.

Prepare and maintain route manuals to document information on each route.


3            20%       Verify delivery of items with customer and obtain proper signatures.  Contact management for authorization when discrepancies on invoice and communicate all errors/returns.Calls in when customer does not receive their entire order (shorts)

Handles any customer complaints professionally


4            10%       Handles company equipment properly, follows written driver safety rules, and performs pre-trip inspection. Perform pre-trip and post-trip responsibilities in accordance with Department of Transportation (DOT) regulations and Sysco policies and procedures



List the minimum required levels of Education, Experience, and Special Skills needed to perform the responsibilities of the position.


Degrees/Certificates      Minimum Required:

High School or GED or equivalent


Years and type of experience      Minimum Required:

One year route delivery experience or applicable background driving a straight truck

Valid Commercial Driver’s License – Class B

Ability to motivate, train, and develop delivery drivers.

Strong organizational skills and ability to handle crisis situations effectively.

Basic knowledge of computer programs and functions including Windows, Microsoft Office and AS400 applications.

Must be able to read and understand English.



Type and proficiency      Minimum Required:

Operate vehicle in a variety of traffic and weather conditions. 

Meet or exceed minimum productivity levels established by the Company. 

Meet or exceed established cases per error goals

Demonstrate strong customer relations and problem resolution skills.

Effectively plan and organize work activities independent of direct supervision.

Develop a good working knowledge of product and inventory control techniques and procedures.

Maintain ongoing inter-department communications related to routing, safety, and customer relations. 

Proven ability to communicate articulately and perform simple arithmetic (Experience in handling money preferred)

Building Customer Loyalty

Managing Work


Building Trust







Describe the most important decisions made by this position.

Most important decisions made fully independently:

How to organize truck and make the deliveries efficiently.

How to train and advise new and current employees.

Most important decisions made with review and approval of other individuals or supervisors (include the reviews/approvals required):

Whether a truck is operating well enough to perform the route.


Please provide the following information regarding the organizational reporting relationships of this position. 


NOTE:  If org chart is provided with Role Profile, then this section is not necessary.                        Supervisor Title

Transportation Manager                                                       


                                           This Position

Driver Lead                                                  



              Position Reporting to this role


              Position Reporting to this role


              Position Reporting to this role





Please provide the following information regarding the management authority of this position.                

                               Direct  Indirect

Employees Managed                          


1 Not Applicable


Annual Operating Budget Managed                       $    


1 Not Applicable


Annual Revenue Generation Responsibility                        $    


1 Not Applicable




Please provide any other information that you think would help us further define the nature and scope of this position.

•            Frequent lifting of product up to 50 lbs. during the shift, infrequent lifting up to 80 lbs.

•            Must be able to climb on and off the box of the truck

•            Frequent bending, squatting, pushing, and pulling

•            Must be able to work in confined spaces

Applicants must be currently authorized to work in the United States.


Freshpoint is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.


This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Employment Type: Full Time

ReqID: 83050