Customer Service Representative
Sysco Associate Apply - Click Here
Company: Sysco Hawaii
Zip Code: 96819
Minimum Level of Education: High School or Equivalent
Minimum Years of Experience: 1
Position Type: Non-Exempt
Travel Percentage: 0
More information about this job:
At Sysco, we offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We are looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why good things really do come from Sysco.
Brief role description
This is a Sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates and customers. As a CSR the goal is to assist and help resolve all customer needs as quickly and accurately as possible.
Primary areas of responsibility
Inbound Calls: Answer all incoming concerns/needs from all customers; Key pick-up request, Handle transportation/routing on delivery questions, Process will call orders, Provide customers with invoice copies. Process credits
Outbound Calls: Maintaining Call list, Monitor orders before cut-off, Communicate regularly with the AE and customers.
Misc. tasks: Manage the same day deliveries for OPCO, Preform other duties as directed by Supervisor.
High school diploma or equivalent.
1 year prior outside foodservice sales coordination or customer support experience
Preferred: Previous call center experience
Strong telephone communication skills
Able to work in a fast pace environment
Ability to sit and work at a P/C for extended periods
Proficient in MS Office
Applicants must be currently authorized to work in the United States.
Sysco is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.Employment Type: Full Time