Sysco Careers

Customer Service Representative

Portland, Oregon
Sales


Job Description

Company: Newport Meat Pacific Northwest
Location: US-OR-Portland
Zip Code: 97230
Minimum Level of Education: High School or Equivalent
Minimum Years of Experience: 0-1
Position Type:
Travel Percentage: 0

 

More information about this job:

 

Newport Meat Pacific Northwest

 

POSITION SUMMARY:

The Inside Sales Representative will process customer orders, provide product knowledge, handle customer needs in order to achieve satisfaction and provide support to the Sales Consultants.

 

RESPONSIBLE CUSTOMER/SERVICE/ORDER ENTRY PROCESS:

  • Work directly with Sales Consultants that are within the assigned area of responsibility
  • Take and process customer orders, confirming current pricing and delivery schedules
  • Enter incoming orders and take phone calls from the sales teams
  • Input customer pick-up and returns in the system; follow through with return / credit management where applicable
  • Communicate with operations staff regarding customer specifications, product availability and routing
  • Responsible for weekly price updates
  • Assist others within department based on business needs and assume responsibility for additional tasks as requested

                                                                               

 

QUALIFICATIONS:

  • Requires a high school diploma or equivalent
  • Background in food service preferred
  • Computerized Data Entry skills
  • Knowledge of office systems to include computers, fax machines, calculators, telephones, printers and copy machines.
  • Knowledge of MS Office (Word, Excel, Outlook and Power Point)

 

 

SKILLS NEEDED: 

  • Detail-Oriented.  Strong focus to accuracy
  • Capable of handling multiple tasks at once 
  • Professional with a high energy level and able to handle a high volume workload
  • Strong communication and interpersonal skills.  When talking, possesses “A smile” in their voice
  • Customer-Service Oriented.  Ability to handle customer concerns and requests in a timely and positive manner
  • Capable of adjusting to sudden changes in customer or business model demands
  • Ability to self-manage, but at the same time demonstrate the ability to work well with others
  • Understanding of basic mathematical principles
  • Duties are performed within an office building.  Occasional visits to the onsite plant may be necessary

Applicants must be currently authorized to work in the United States.

 

Applicants must be currently authorized to work in the United States.

 

Sysco is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

 

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Employment Type: Full Time

ReqID: 71526