Sysco Careers

Inside Sales/Customer Service Representative

Nashville, Tennessee
Sales


Job Description

Company: FreshPoint Nashville
Location: US-TN-Nashville
Zip Code: 37210
Minimum Level of Education: High School or Equivalent
Minimum Years of Experience: 1
Position Type: Non-Exempt
Travel Percentage: 0

 

Please apply directly at:  https://chp.tbe.taleo.net/chp04/ats/careers/requisition.jsp?org=FRESHPOINT&cws=1&rid=3514

 

GENERAL PURPOSE OF THE POSITION:

 

Maintain and increase market share by satisfying customer needs and meeting management objectives.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 

  • Identify customer needs and satisfy them profitably.
  • Receive incoming calls from customers; key orders into AS400.
  • Handle calls from drivers (i.e. issues on route, delays, and coordinate pick ups at produce companies).
  • Extract and verify orders from electronic order system and voicemail.
  • Maintain existing customer base through effective customer service skills.
  • Foster solid working relationships with other departments.
  • Follow through with customer requests.
  • Maintain the policy / price books and Excel sheet.
  • Introduce new items to customers.
  • Up sell products when appropriate.
  • Print routes for shipping department.
  • Provide back up for all jobs falling under the Customer Service Department when necessary
  • Perform any other duties as requested by Customer Service Manager
  • Adherence to attendance policy and work schedule
  • Other duties as assigned

 

QUALIFICATIONS: 

 

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the essential duties and responsibilities of this job.

 

  • Proven ability to communicate effectively in a positive manner, follow through on directions and organize effectively to satisfy the customer’s needs.
  • One (1) year experience in data-entry preferred
  • One (1) year experience in the restaurant/hospitality industry preferred.
  • AS400, Microsoft Word, and Microsoft Excel a plus

 

EDUCATION and/or EXPERIENCE:

 

  • High school diploma or equivalent

 

PHYSICAL REQUIREMENTS:

 

  • This position requires the ability to sit for extended periods.

 

WORK ENVIRONMENT:

 

  • Office environment

 

Please apply directly at:  https://chp.tbe.taleo.net/chp04/ats/careers/requisition.jsp?org=FRESHPOINT&cws=1&rid=3514

 

Applicants must be currently authorized to work in the United States.

 

Sysco is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

 

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Employment Type: Full Time

ReqID: 71231