Sysco Careers

Team Leader II - Payroll Services

Cypress, Texas
HR Services - Customer Su

Job Description

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Company: Sysco Business Services
Location: US-TX-Cypress
Zip Code: 77429
Minimum Level of Education: Bachelor's Degree
Minimum Years of Experience: 5
Position Type: Exempt
Travel Percentage: 0

More information about this job:  

At Sysco, we offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We are looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why good things really do come from Sysco.



Provides day-to-day leadership and support to Sysco Business Services (SBS) payroll team and responsible for building a partnership with the operating companies. Ensures compliance, proper reporting of enterprise payroll proces and exemplary customer service to our customers.



  • Ensure that Sysco’s payroll processes are executed to the highest levels of accuracy and timeliness as dictated by the Service Level Agreements (SLAs)
  • Analyze Sysco’s payroll processes & procedures and make recommendations for improvement.
  • Provide high levels of customer service to associates, managers, business partners, HR COEs, and contacts at the Sysco operating companies we serve
  • Lead a team of Payroll associates providing them with structured coaching, guidance and mentorship
  • Responsible for building and managing business relationships with internal and external shared services customers (operating companies).
  • Partner with technology and process improvement teams to identify areas where technology can be leveraged to improve the effectiveness of his/her payroll team
  • Build and maintain a Payroll scorecard to monitor Key Performance Indicators (KPIs) and improve efficiencies
  • Research and resolve in depth employee payroll issues
  • Implement and monitor adherence to Payroll SOX and internal controls.
  • Insure Sysco operates its payroll function in compliance with all federal and state statues.
  • Demonstrate expertise in multi-state taxation and local tax requirements.
  • Ensure  payroll data integrity for all Sysco companies that are part of shared services
  • Work with the Operating Companies on their eTime issues and facilitate discussions with Technology and other teams to address those issues
  • Build and maintain Standard Operating Procedures (SOPs) for payroll processing
  • Possess the skills knowledge and experience to influence, persuade and negotiate.  Must be flexible and detail oriented.



  • 4 year college degree in a related field



  • Must have a minimum of 5 years of payroll management experience with large multi-employers or management of a centralized processing facility. 
  • Proven ability to lead, supervise and motivate employees to meet company objectives. 
  • Experience in a Shared Services environment  working with service level agreements
  • Multi-state taxation experience



  • Experience leading payroll process improvement initiatives
  • Experience in thorough audit of the payroll process
  • Project management experience



  • Proficiency with MS Office and payroll processing software.
  • CPP (Certified Payroll Professional) preferred.
  • Knowledge of ADP Payroll and Timekeeping systems



  • Effective interpersonal and communication (oral, written and listening) skills.  
  • Relies on experience and judgment to plan and accomplish goals.
  • Demonsrates a continuous improvement mindset
  • Ability to independently and proactively  resolve problems  within established parameters. 
  • Ability to plan and carry out assigned projects, resolve most of the conflicts, coordinate work with others and interpret policies on own initiative.    
  • Ability to research information, and analyze data to arrive at valid conclusions for recommending plans of action.
  • Ability to prepare reports and present ideas clearly and concisely to all levels of the organization both orally and written.
  • Ability to exercise considerable judgment and discretion in establishing and maintaining good working relationship with both internal and external clients.
  • Ability to develop and build a high performing team
  • Requires intricate knowledge of the payroll process including the applicable payroll regulations and tax provisions. 
  • Proficient in the use of an automated, integrated Payroll/HR/Benefits software package and have the ability to effectively utilize the system's reporting capabilities. 



• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.



• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

• The noise level in the work environment is usually moderate.


NOTICE:  The above statements are intended to describe the general nature of the environment and level of work being performed by this job.  This job description in no way states or implies that these are the only tasks to be performed by the employee in this job. He or she will be required to follow any other instructions and to perform any other job related duties requested by his or her supervisor.


Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

This job description supersedes prior job descriptions.


Applicants must be currently authorized to work in the United States.

Sysco is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Employment Type: Full Time

ReqID: 69322