Sysco Careers

Sr Analyst, Sales Operations

Houston, Texas
Revenue Management

Job Description

Sysco Associate Apply - Click Here

Company: CORP Enclave
Location: US-TX-Houston
Zip Code: 77077
Minimum Level of Education: Bachelor's Degree
Minimum Years of Experience: 3
Position Type: Exempt
Travel Percentage: 0

More information about this job:  

At Sysco, we offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We are looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why good things really do come from Sysco.



The CRM Senior Analyst brings specialized sales expertise to design and deploy innovative sales solutions that drive value across the entire sales cycle, with specific focus on enabling sales to make plan. He/She will work closely with counterparts in Operating Companies, Corporate, Business Technology and 3rd parties to align people, process and technology initiatives with Sysco's sales strategy and business needs. In addition, the Senior Business Analyst will work at strategic and tactical levels of the business as they leverage sales technologies, processes and capabilities to meet or exceed plan.


  • Facilitate exercises to gather and document business and process requirements and flows. Facilitate design sessions, workflow analysis, gap analysis, user story building exercises.
  • Research information and analyze data to arrive at valid conclusions, recommendations and/or plans of action.
  • Participate in solution reviews and showcases to ensure build will meet expectations. Develop and create customized reports and dashboards that provide insight to key performance indicators. Build test cases and execute solution and end to end testing. Facilitate user acceptance testing exercises with power users and/or field representatives.
  • Execute planned tasks to ensure the successful deployment of solutions. Collaborate with solution owners to create and maintain communication materials. Conduct solution reviews in person, via web conferencing and recorded presentations. Create and maintain documentation on processes, policies, protocols, and help-related materials for users as applications or capabilities are developed.
  • Build expertise to function as a business system administrator. Work with teams to identify and resolve issues. Keep application users informed about system functionality and enhancements. Act as the primary point of contact for advanced support on key sales capabilities and features. Provide hyper-care support post deployment to work through initial set of business or process issues. Regularly interact with stakeholders to monitor feedback, resolve issues and solve business challenges.
  • Periodically run data maintenance procedures to enhance data integrity and system functionality. Stay current with the periodic Salesforce releases and leverage the updates applicable to the ORG. Monitor issue trends and user feedback to facilitate improvements.
  • Analyze existing processes and make recommendations to better streamline within Salesforce. Analyze sales applications to identify pain points or challenges. Review strategic business objectives and ideate on solutions that will help the business achieve

Education and / or Experience:
Bachelor’s degree. Focus in business considered a strong plus. Equivalent business experience will be considered in lieu of education on a case-by-case basis.

2-3 years of project-based experience dealing with project timelines, time-bound deliverables, and business enabling technologies. 2-3 years of experience in a sales business, functional or support type role.

Professional Skills:

  • Adapts well to change and views new experiences as growth opportunities
  • Methodical, hands-on, detail-oriented approach to problem solving
  • Strong presentation and training skills
  • Strong verbal and written communication as well as listening skills
  • Ability to multitask and work on multiple project at the same time
  • Relates well to all kinds of people, up, down and sideways in the company
  • Working knowledge of change management and adoption methods
  • Able to engage, align, and mobilize stakeholders to build consensus as appropriate
  • Able to work independently and in fast-paced environment with tight deadlines and minimal supervision
  • Willing and able to take on various types of work as directed by management
  • Strong personal work ethic that is motivated by the desire to have an impact
  • High-energy, self-starter with a commitment to exceed expectations and continuously improve
  • Maintains a "failure is not an option" mindset with a natural sense of urgency for execution
  • Thrives/ succeeds in fast-paced, dynamic business environment
  • Takes the initiative to suggest and implement ongoing improvements in own and others’ work as appropriate

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.

Working Conditions:
NOTICE: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the employee in this job. The employeewill be required to follow any other instructions and to perform any other job related duties requested by his or her supervisor.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

This job description supersedes prior job descriptions. When duties and responsibilities change and develop the job description will be reviewed and subject to changes of business necessity.


Applicants must be currently authorized to work in the United States.

Sysco is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Employment Type: Full Time

ReqID: 68841