Sysco Careers

Sales Development Specialist

Columbus, Ohio

Job Description

Company: Guest Supply
Location: US-OH-Columbus
Zip Code: 43004
Minimum Level of Education: High School or Equivalent
Minimum Years of Experience: 1
Position Type: Non-Exempt
Travel Percentage: 0


Please apply directly at:


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Who We Are:


Guest Supply is a leading global manufacturer and distributor to the Travel and Leisure industry, providing products to over 25,000 hotels in 88 countries. Rapidly approaching a billion dollars in annual revenue, Guest Supply has grown its’ business by over 200% in the last 7 years. Guest Supply is also a wholly owned subsidiary of Sysco. Sysco is a 50 billion dollar, industry leading, global food and beverage distribution company, employing hundreds of thousands of employees worldwide and home to the 13th largest sales organization in the world.


Position Summary:


This position is an entry level sales position to prospect new business and learn the essential prospecting and sales functions of a Territory Manager.


Primary Responsibilities (Essential Functions):


  • Learn and execute proven processes to generate new sales opportunities through lead generation.
  • Interact with potential customers via email, phone and/or additional electronic means of communication to market and sell Guest Supply products.    
  • Cold call and prospect new hotels that are not currently buying through Guest Supply.
  • Speak with decision maker(s) (i.e., General Managers, Assistant General Managers, Head Housekeepers, Owners, etc.) to uncover opportunities and competitive landscape.
  • Discuss products and solutions with decision makers to better position Guest Supply’s offering to customers.
  • Probe and uncover opportunities by identifying customer problems and educating the customer on the Company’s products that resolve those problems.
  • Partner with assigned Territory Manager to facilitate and on-board the customer to Guest Supply.  Assist in the set-up of new accounts including the creation of customer order guides, obtaining new account applications, setting up price-rules, establishing order/delivery schedules, implementing customer/vendor pricing agreements, creating files, etc.  
  • Participate in regional calls and meetings to keep the leadership team informed of updates, progress and call results.  Track results and progress using company provided tools such as, PersistIQ, etc.  




Minimum Education, Including Degrees and Certifications:

  • Bachelor’s degree in Sales, Marketing or Business preferred.


Minimum Experience (Years and Type of Experience):

  • 1 year work experience.  
  • Familiarization with sales, customer service activities, interdepartmental communications and/or general finance concepts is a plus.  


Skills and Abilities (Type and Proficiency):

  • Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency.  Ability to communicate clearly through email, telephone and in-person.  Ability to effectively present information and respond to questions from clients, management and associates.  Capable of working with others in a proactive and constructive manner.
  • Ability to think creatively and become solution driven.
  • Active listening skills to understand and interpret solution driven selling.
  • Aptitude for processing information and incorporating feedback for interactive business conversation.
  • Capacity to convey ideas effectively and sell a variety of products
  • Professional demeanor, vibrant and outgoing personality, and the ability to instill trust with people.
  • Goal-oriented and driven self-starter who can work independently within a team environment and strive to be the best.
  • Organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives autonomously and shift priorities as necessary.  Uses time effectively. 
  • Customer Service – Respond promptly to customer needs. Solicit customer feedback to improve service.  Respond promptly to requests for service and assistance as needed.
  • Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions.
  • Judgment - Displays willingness to make decisions. Exhibits sound and accurate judgment. Makes timely decisions.
  • Professionalism - Approaches others in a tactful manner. Reacts well under pressure.  Accepts responsibility for own actions. Follows through on commitments.
  • Attendance/Punctuality - Is consistently at work and on time. Ensures work responsibilities and customer requirements are covered when absent.  Arrives at meetings and appointments on time.
  • Computer literacy including familiarity in handling and maintaining a customer database and skills that include Microsoft Office (Word, Excel, Power Point, Access and Outlook) and Internet navigation.
  • Familiarity with Phocas, Gforce, or PersistIQ a plus.



Physical Demands and Work Environment:


The physical, mental, and environmental conditions in which the work is performed. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.


  • While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.  
  • While this position will primarily work in an office environment, travel is required to attend client appointments, training sessions, staff meeting, company events and/or industry or vendor trade shows.  
  • May be required to utilize personal vehicle for business travel that may result in long periods of sitting.  Must maintain a valid driver license and provide proof of current automobile insurance coverage as set forth by Sysco.
  • If working remote, must have required software to ensure timely communications and have a dedicated work space free of any distractions and participate in customer or conference calls in a business friendly environment.  
  • The noise level in the work environment is usually moderate.
  • This position may require evening and weekend work depending on customer needs.


This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the rights to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between the Company and its employees. This job description supersedes prior job descriptions.



Please apply directly at:


Please DO NOT click green "Apply" button


Applicants must be currently authorized to work in the United States.


Sysco is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.


This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Employment Type: Full Time

ReqID: 61733