FEED YOURGROWTH

KNOWLEDGE, SKILLS, AND ABILITIES

Required:

• Bachelor's degree in Supply Chain, Operations, and Business with at least 2 years of prior supply chain or quality control experience OR High School Diploma/equivalent with at least 5 years of prior supply chain or quality control experience.

• Working knowledge of SAP

• Effective time management, prioritization, and communication skills.

• Exceptional organizational and administrative skills; high attention to detail; and the ability to handle multiple tasks, prioritize and carry them out independently.

• Strong working knowledge of MS Office (Word and Excel).

Preferred:

• Bachelor's degree in Sales, Communications, Operations, Business, or related.

• Experience with Microsoft Illustrator, intermediate to advanced proficiency working with SAP and experience in sales support within a distribution environment.

ESSENTIAL DUTIES

• Coordinatelogisticsin regard to new customer roll-outs, openings, and product roll-outs with both internal and external customers.

• Attend all business review meetings with multi unit customers (on/off premise).

• Ensure that databases are maintained, utilized and updated to provide essential data to all Don Users.

• Communicate directly with Multi-Unit customers to address questions, issues, quotes and contracts.

• Communicate specific multi-unit program details to internal departments as needed.

• Make occasional sales calls and researches/resolves customer issues and inquiries.

• Prepare quotes, NMR’s, cost-plus forms, contracts, customer Order Guides (in conjunction with Marketing Services), C/SC, price list maintenance and other forms or reports.

• Request literature, samples, proofs of delivery from manufacturer.

• Generate quotes on stock and non-stock items.

• Assist in pre-pack check-ins, on-site at customer openings.

• Resolve credit issues with customers.

• Use sales rep inventory/price list to match Don items, acquires vendor contract pricing and sets in-house contract price levels.

• Prepare Sales Presentation book including quote with pricing and photos, Ed Don info, etc. for presentation to customer.

• Work with Sales Rep and DSM to set Cost-Plus pricing levels, process through the Finance and New Accounts Departments to tie all units to the new class/subclass and price list.

• Set-up new accounts and vendors as needed.

• Enter contracts, prepare NMR’s and follow through with vendors to expedite new product shipment.

• Prepare Order Guides.

• Work with Customer Service to set up don.com for all units.

• Coordinate customer logistics for opening pre-packs and deliveries.

• Review and renew monthly vendor contract and in-house contract expirations.

• Initiate negotiation process with vendors regarding price increases / issues. Notify customers of price increases.

• Research new vendor sources and set and maintain in-house contracts on 8P items.

• Create and maintain a customer Stock Level Report using all 8P items and weekly usage items.

• Review reports weekly to avoid outages.

• Work with Buyers to alert them to low stock and confirms expected arrival dates to increase stock levels where needed.

• Use data tracker to track various sales patterns.

• Serve as liaison to answer questions from Customer Service and customers.

• Resolve special issues regarding customer satisfaction (stock, pricing, transportation etc.).